We process incoming requests as they come in, and intend to provide responses to all inquiries in less than 48 hours. This means you might get a reply in just minutes or that it might take some additional time, depending on how busy we are at the time.

However, if you feel we are not keeping up with our customer support promises, or if you have urgent issues, please contact us directly. Our contact details are available at the right hand side of this page.