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← Helpdesk

  1. Are there any performance issues that I should be aware of?

  2. Can I change my username?

  3. Can I create specific Tasks to a Track after it has been created?

  4. Can I export data & reports?

  5. Can I share my notes with other users?

  6. Can I suggest new features?

  7. Can I use Lynkos to manage products from ANY company?

  8. Can I use my company logo and corporate colors on Lynkos?

  9. How can I add a reminder to a note?

  10. How can I change my Portal Settings?

  11. How can I create groups of users to send bulk messages?

  12. How can I follow up customer or account issues?

  13. How can I have quick links to my favourite reports?

  14. How can I integrate my clients & accounts into LynkOs?

  15. How can I protect my information internally?

  16. How can I send messages to other users?

  17. How can I switch to other languages?

  18. How do I assign Tracks to my Clients, Brokers, Transactions or Accounts?

  19. How do I configure my Tracks?

  20. How long does it usually take to get a response from the Customer Support Team?

  21. How often are new features released?

  22. How open should I be when posting bugs or suggestions in LYNKOS' Uservoice Community?

  23. How secure is my and my customers' data at Lynkos?

  24. I am a broker, how can I update my personal details?

  25. I want to know more about LYNKOS...

  26. What are "Moods"?

  27. What are Tracks?

  28. What does "linking" an account to a client mean? what is it for?

  29. What's the difference between "Clients" and "Accounts"?

  30. What's the difference between "Online" and "Offline" accounts?

  31. What's the difference between "public" and "private" notes?

  32. What's the difference between login in through Lynkos' login page and a private label portal?

  33. What are "My Notes" on the lower right corner of my screen?

  34. What´s the difference between "Direct" & "Indirect" LYNKOS Users?

  35. What´s the meaning of the categories "client", "loyal" and "challenge"?

  36. Where can I find detailed information on all CRM features?

  37. Where can I see all the Tasks for my team? And what about my own tasks?

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